Terms of Use

Liv+ is operated by Bag of Marshmallows AB, org. nr 559320-6294, Huvudstagatan 27, 171 58 Solna, Sweden (“Liv+”, “we”, “us”). These terms form an agreement between you and us covering your use of the Liv+ application and any related services.

By downloading, creating an account, or using Liv+, you accept these terms. If you do not accept them, please do not use the app. How we handle your data is described separately in our Privacy Policy.

This is the most important section in this document, so it comes first.

Liv+ is a wellbeing and self-tracking tool. It is not a medical device, it is not a substitute for professional healthcare, and it does not diagnose, treat, cure or prevent any condition. Summaries, patterns, suggestions, meal plans, workouts and anything said by the voice companion are general wellbeing information only, generated in part by AI, and may be incomplete or wrong.

Always consult a qualified healthcare professional about your health. Never disregard professional medical advice, and never delay seeking it, because of something you read or heard in Liv+. Do not start, stop or change any medication based on the app.

If you are having a medical emergency, or you are thinking about harming yourself, contact your local emergency services or a crisis line immediately. Liv+ is not monitored, and no one at Liv+ will see your entries in time to help.

You must be at least 18 years old to use Liv+, and you must have the legal capacity to enter into this agreement. Liv+ is offered for personal, non-commercial use only.

You are responsible for keeping your account credentials secure and for activity that happens under your account. Tell us promptly if you believe someone else has gained access to it. You may delete your account at any time from inside the app, under Settings, which also deletes your data as described in the Privacy Policy.

Parts of Liv+ require a paid subscription. Subscriptions are sold as auto-renewable in-app purchases through the Apple App Store, and the following applies:

• The subscription name, duration and price are shown to you in the app before you confirm, and payment is charged to your Apple ID account on confirmation of purchase.
• A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
• You can manage or cancel your subscription, and turn off auto-renewal, in your Apple ID account settings after purchase. Deleting the app does not cancel a subscription.
• If a free trial is offered, any unused portion is forfeited when you purchase a subscription.
• Purchases are made through Apple, so refunds are handled by Apple under their terms. We cannot issue refunds for App Store purchases directly.

If you are a consumer in the EU or EEA, your statutory rights, including any right of withdrawal that applies to digital content, are unaffected by this section.

We may change our prices. If we do, the change will not affect a subscription period you have already paid for, and we will give you notice before it applies to a renewal.

You agree not to:

• Use Liv+ for anything unlawful, or to harm or harass anyone.
• Enter another person’s health information without a lawful basis for doing so.
• Attempt to reverse engineer, decompile, scrape, or interfere with the app or our infrastructure, or bypass any limit or security control.
• Resell, sublicense, or make Liv+ available to others as a service.
• Use Liv+ to provide medical care to other people, or to make clinical decisions about them.

What you record in Liv+ stays yours. You grant us a limited licence to store, process and display it, and to send it to the service providers listed in the Privacy Policy, purely so that we can operate the features you use. We do not use your content to advertise to you, we do not sell it, and we do not publish it.

Liv+ uses artificial intelligence to interpret what you write and say, to extract structured entries from it, and to generate summaries, questions, meal plans and workouts. AI makes mistakes. It can be inaccurate, incomplete, out of date or entirely wrong, and it is often most confident when it is least correct.

Everything Liv+ produces is general wellbeing information. It is not a substitute for professional medical advice, diagnosis or treatment, and it must never be used as the basis for a decision about your health, your medication or your care.

We make no representation or warranty as to the accuracy, completeness, reliability or suitability of any AI-generated output, of any entry extracted from what you said, or of any information displayed in the app, and we assume no responsibility or liability for it. It is your responsibility to review, verify and exercise your own judgement before acting on anything Liv+ tells you, and to seek qualified professional advice where it matters. You are responsible for checking your own record and correcting any entry that does not reflect what you meant.

We work to keep Liv+ available, but we do not guarantee uninterrupted service. We may add, change or remove features, and we may suspend or discontinue the service. If we discontinue it, we will give you reasonable notice and an opportunity to export your data.

You may stop using Liv+ and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if we reasonably believe your use puts other users or the service at risk. Where it is reasonable to do so, we will warn you first.

Liv+, including its software, design, branding and content, belongs to us or our licensors and is protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app in line with these terms and the Apple App Store terms of service. Nothing else is granted.

Liv+ is provided as it is and as available. To the extent permitted by law, we exclude implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total liability to you in any twelve month period is limited to the greater of the amount you paid us in that period, or fifty euro.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, your mandatory statutory rights are unaffected.

These terms are between you and us, not with Apple, and Apple is not responsible for Liv+ or its content. Apple has no obligation to provide support for Liv+. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not on any US Government list of prohibited or restricted parties.

These terms are governed by Swedish law. Disputes will be heard by the Swedish courts. If you are a consumer, you keep the protection of the mandatory law of the country where you live, and you may bring proceedings there. Consumers in the EU may also use the European Commission online dispute resolution platform.

We may update these terms. We will change the date at the top, and if the change is significant we will notify you in the app before it takes effect. Continuing to use Liv+ after that means you accept the updated terms.

If any provision of these terms is found invalid or unenforceable, it is severed and the remainder continues in force. If we do not enforce a right immediately, we do not waive it. You may not transfer your rights under these terms without our consent; we may transfer ours as part of a merger, acquisition or sale of the business, and your rights are unaffected by that.

We are not liable for failure or delay caused by something outside our reasonable control, including outages at the infrastructure providers Liv+ depends on, network failure, or acts of government.

Bag of Marshmallows AB (org. nr 559320-6294)
Huvudstagatan 27, 171 58 Solna, Sweden
support@forevigt.com